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Before Your Visit

Patient Information

Everything you need to prepare for your visit at Collo Rosso Dermatology: insurance, new patient prep, and your secure portal.

At a Glance

Patient Resources

01   Insurance

Insurance & Billing

We plan to accept most major insurance providers. Our confirmed provider list will be published prior to opening. Questions? Reach out directly.

View Insurance Details
02   New Patients

New Patients Welcome

We welcome patients of all ages. Learn what to bring, how to prepare, and what to expect at your first visit with Dr. Hardy.

Prepare for Your Visit

Patient tools such as the portal, online bill pay, and secure messaging will be introduced as they become available.

Coverage

Insurance & Accepted Plans

Our confirmed accepted insurance list will be published before opening. We anticipate accepting most major plans, including:

Aetna
BlueCross BlueShield
Cigna
Humana
Medicare
UnitedHealthcare
Tricare
And more...

Tricare network participation pending completion of credentialing.

Self-Pay & Out-of-Network

Transparent Pricing

We will offer self-pay rates for patients without insurance or those who prefer to pay out-of-pocket. Pricing will be published and discussed at the time of scheduling.

For out-of-network patients, we can provide documentation to facilitate reimbursement claims with your insurer.

Ask a Billing Question

Cosmetic Services

Cosmetic dermatology procedures are typically not covered by insurance and are billed as self-pay. We will provide clear pricing for all elective treatments prior to scheduling.

First Visit

Preparing for Your Appointment

We welcome new patients of all ages. To make your first visit as smooth as possible, here's what to bring and what to expect.

Our goal is an unhurried appointment. You will have time to discuss your concerns fully with Dr. Hardy before any examination or treatment plan is discussed.

Request an Appointment
What to Bring
  • Photo ID and insurance card(s)
  • List of current medications, supplements, and allergies
  • Any prior skin biopsy or pathology reports (if available)
  • Referral documentation (if referred by another provider)
  • Photos of any skin concerns you've been monitoring at home
  • New patient intake forms are provided before your visit.
  • Questions: we encourage you to come prepared
Common Questions

Frequently Asked Questions

We are seeing patients in October 2026 at our temporary office, 200 Clark St, Chapin. The practice at 306 Lexington Ave opens in 2027. Sign up on our home page for updates.

Yes, we welcome new patients of all ages. You can request a consultation through our contact page or join our mailing list for updates. The patient portal launches with the practice.

We plan to accept most major commercial insurance plans including Aetna, BlueCross BlueShield, Cigna, Humana, Medicare, UnitedHealthcare, Tricare, and more. A confirmed list will be published prior to opening. For specific plan questions, please contact us directly.

In most cases, no referral is needed. However, some insurance plans may require a referral for specialist visits. We recommend checking with your insurer before scheduling. We welcome both self-referred and physician-referred patients.

Mohs micrographic surgery is among the most precise surgical techniques for removing certain types of skin cancer, particularly on the face, ears, scalp, and hands. It achieves cure rates of 98% to 99% for primary tumors while sparing the maximum amount of healthy tissue. Whether Mohs is appropriate for you depends on the type, size, and location of your skin cancer. Dr. Hardy will advise you during your consultation.

Absolutely. You can reach us by email at info@collorossodermatology.com or by phone at (803) 233-8668. You can also submit a consultation request through our Contact page and we will follow up as soon as we can.

Still Have Questions?

We're happy to help before you even walk through the door.